Saar: It is currently available in 11 cities across the country, including Delhi, Mumbai, Hyderabad and Chennai.

This is one product we can all relate to, especially if we rely completely on our beloved cars for our daily commute or earnings. HDFC ERGO has launched something called Overnight Vehicle Repair Service. That, in itself, is quite self-explanatory. In a nutshell, this service will enable customers to get their cars repaired overnight and not let the much-needed repairs affect the day-time routine.

The service is currently being offered for private cars and taxis. In order to avail this service, customers are required to file a claim and share photos of the damaged vehicle with HDFC ERGO. The company has also mentioned that only minor repairs will be covered under this service. How it defines ‘minor repairs’ is a job that can be completed in a few hours. That means major accidental damage will not be covered under this new scheme.

At the launch of this new service, Anurag Rastogi, member of executive management, HDFC ERGO General Insurance Company, said, “Customers struggle in getting their cars repaired given the daily schedule they need to follow. At HDFC ERGO, we are always looking for new ideas and ways in which we ensure our customers are put at ease. The Overnight Vehicle Repair Service allows customers to get their cars repaired after the regular commuting hours and will be delivered back to their doorstep, making it ready to be used the very next day, without them having to compromise on their commuting routine.”

Customers availing this service will be given priority on the first-come-first-serve basis. HDFC ERGO also mentioned that the designated workshops for this overnight repairs will be able to service a limited number of cars per night. Currently, this service has been introduced in 11 cities – Delhi, Gurugram, Mumbai, Nagpur, Pune, Surat, Vadodara, Ahmedabad, Jaipur, Hyderabad and Chennai. The count of cities is expected to rise based on how the customers respond to this service.